Support

I can’t redeem my key on Steam

Sometimes Steam gives you an error, but has actually put Thimbleweed Park in your library. Restart the application and check your library.

I’m using the Steam version and the game won’t start

In most cases we’ve heard of, it’s because Steam isn’t fully updated. Allow time for background updates, or reinstall the Steam client entirely.

I’m having trouble installing the Mac version that I downloaded from GOG

The GOG Mac installer opens a Finder window for directory selection that some users find confusing. For installation assistance, visit GOG’s Support Center, sign in, select “Game Technical Issues,” and locate Thimbleweed Park.

I’m a backer and I want a GOG key instead of a Steam key

Backers seeking GOG keys should complete this form.

Will Thimbleweed Park come out on platform ?????

Thimbleweed Park is available on Mac, Windows, Linux, Xbox, PS4, Switch, iOS and Android. No additional platforms are planned.

I’m press/streamer/etc and I want a key to review the game

Email press@thimbleweedpark.com with usage details. High request volume means not all inquiries receive responses.

Where are my save games and preferences file?

Mac:
~/Library/Application Support/Terrible Toybox/Thimbleweed Park

Windows:
AppData\Roaming\Terrible Toybox\Thimbleweed Park

Linux:
~/.local/share/Terrible Toybox/Thimbleweed Park

Mac App Store:
~/Library/Containers/com.terribletoybox.thimbleweedpark/Data/Library/Application Support/Terrible Toybox/Thimbleweed Park

For additional assistance, contact support@thimbleweedpark.com

Thimbleweed Park™ is a trademark of Terrible Toybox, Inc.